Call notes for B2B sales teams
Never write another call summary
Relay turns call recordings into structured CRM notes and a follow-up email draft, minutes after the call ends.
Discovery call · Northwind
32:18 · 2 speakers
- 04:12
Prospect: Honestly, our reps spend Friday afternoons catching up on notes.
- 04:31
Rep: How many people would need access if we moved forward?
- 04:38
Prospect: About 14 reps, and we’d want it live before Q1 planning.
- 05:02
Prospect: I’ll need our ops lead to sign off on the CRM side.
From hang-up to logged in three steps
Reps finish the call and move on. Relay does the admin that usually waits until Friday.
- Step 1
Connect your calls
Link the meeting and dialer tools your reps already use. Relay picks up new recordings on its own, with no bot to invite.
- Step 2
Relay listens and structures
Each recording becomes a transcript, then a clean summary: pain points, budget, timeline, decision makers and next steps.
- Step 3
Notes land, email drafts wait
The note is written to the right deal in your CRM, and a follow-up email is drafted in the rep’s voice, ready to review and send.
Built for the work after the call
CRM fields filled in, not just a note pasted
Relay maps what was said to the fields your team reports on: budget, competitors, champion, close date. Your pipeline reviews run on real data instead of empty columns.
Deal fields updated · 4
- BudgetApproved for this quarter
- CompetitorEvaluating one other vendor
- ChampionDana Reyes, VP Sales
- Close dateMoved to end of month
Follow-ups that sound like your rep
Drafts reference what the buyer actually said and match each rep’s tone. Reps review and send in a click, while the conversation is still fresh.
Follow-up draft · rep voice on
Hey Sam, quick recap from today so nothing slips:
- - Pilot for the 6-person SDR pod
- - Pricing sheet attached, as asked
- - Check-in Thursday at 2pm
Find any moment across every call
Search transcripts for objections, competitor names or feature requests, and jump to the exact timestamp. Coaching and handoffs stop depending on memory.
Search across calls
- Acme Freight12:40“That’s above what we budgeted…”
- Brightline08:15“Can you do annual instead?”
- Northwind21:03“Other tool is cheaper per seat.”
What sales teams say
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Quote about hours saved on call notes each week.
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Quote about CRM data quality and pipeline reviews.
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Quote about sending follow-ups the same day.
Plans that grow with your team
Priced per rep, billed monthly or annually.
Starter
For small teams replacing manual call notes.
$—per rep / month
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- Call transcripts and summaries
- CRM notes on every call
- Follow-up email drafts
- Email support
Growth
RecommendedFor sales teams that want every field filled in.
$—per rep / month
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- Everything in Starter
- Custom CRM field mapping
- Team note templates
- Rep-voice email tuning
- Priority support
Enterprise
For larger orgs with security and admin needs.
$—per rep / month
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- Everything in Growth
- SSO and admin controls
- Custom data retention
- Dedicated onboarding
- Named account manager